Internet Service Providers and Cable TV providers like you, always need to be available to take service request from your customer.
EasyFi Call Manager, is easy to integrate with your CRM, and attends calls 24X7. It also updates progress, all this allows you to put manpower to better use in serving requests.
- Service call booking & closing on IVR.
- Payment reminder.
- Package activation on IVR.
- Plan upgrade on IVR.
- Call routing for premium customer to relationship manager.
- Call routing for business partner to NOC team.
How to use?